Terms and Conditions

Legal Notices

Terms And Conditions Of Use
Please Read These Terms Carefully Before Using This Site

This Web site is provided by Mountain Trail Foods Private Limited and may be used for informational purposes only. By using the site or downloading materials from the site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions do not use the site or download materials from the site.

Limited License

Subject to the terms and conditions set forth in this Agreement, Mountain Trail Foods Private Limited grants you a non-exclusive, non-transferable, limited right to access, use and display this site and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the site in any way.

Mountain Trail Foods Private Limited authorizes you to view and download the information (“Materials”) at this Web site (“Site”) only for your personal, non-commercial use. This authorization is not a transfer of title in the Materials and copies of the Materials and is subject to the following restrictions: 1) you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials; 2) you may not modify the Materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and 3) you must not transfer the Materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use.. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorized copying of the Materials. Except as expressly provided herein, Mountain Trail Foods Private Limited does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.

Disclaimer

The materials may contain inaccuracies and typographical errors. Mountain Trail Foods Private Limited does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. Mountain Trail Foods Private Limited reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. Mountain Trail Foods Private Limited may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice.

This site, the information and materials on the site, and the software made available on the site, are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non infringement, or fitness for any particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

Third Party Sites

As a convenience to you, Mountain Trail Foods Private Limited may provide, on this Site, links to Web sites operated by other entities. If you use these sites, you will leave Mountain Trail Foods Private Limited. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Mountain Trail Foods Private Limited makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that Mountain Trail Foods Private Limited or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Mountain Trail Foods Private Limited or any of its affiliates or subsidiaries.

External Links to the Site

All links to the Site must be approved in writing by Mountain Trail Foods Private Limited , except that Mountain Trail Foods Private Limited consents to links in which: (i) the link is a text-only link containing only the name ” Mountain Trail Foods Private Limited “; (ii) the link “points” only to www. vending.chaipoint.com and not to deeper pages;(iii) the link, when activated by a user, displays that page full-screen in a fully operable and navigable browser window and not within a “frame” on the linked website; and (iv) the appearance, position, and other aspects of the link may neither create the false appearance that an entity or its activities or products are associated with or sponsored by Mountain Trail Foods Private Limited nor be such as to damage or dilute the goodwill associated with the name and trademarks of Mountain Trail Foods Private Limited or its Affiliates. Mountain Trail Foods Private Limited reserves the right to revoke this consent to link at any time in its sole discretion.

Information Provided By You

Any personally identifiable information you may provide to Mountain Trail Foods Private Limited via this Site is protected by the Privacy Policy associated with this Site. Mountain Trail Foods Private Limited does not want you to, and you should not, send any confidential or proprietary information to Mountain Trail Foods Private Limited via the Site. You agree that any information or materials that you or individuals acting on your behalf provide to Mountain Trail Foods Private Limited will not be considered confidential or proprietary. By providing any such information or materials to Mountain Trail Foods Private Limited , you grant to Mountain Trail Foods Private Limited an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that Mountain Trail Foods Private Limited is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Mountain Trail Foods Private Limited You further recognize that Mountain Trail Foods Private Limited does not want you to, and you warrant that you shall not, provide any information or materials to Mountain Trail Foods Private Limited that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.

Limitations of Damages

In no event shall Mountain Trail Foods Private Limited or any of its subsidiaries be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of the site or any linked website, even if Mountain Trail Foods Private Limited is expressly advised of the possibility of such damages.

Changes

Mountain Trail Foods Private Limited reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement in whole or in part, at any time. Changes in this Agreement will be effective when notice of such change is posted. Your continued use of the Site after any changes to this Agreement are posted will be considered acceptance of those changes.

Mountain Trail Foods Private Limited may terminate, change, suspend or discontinue any aspect of the Mountain Trail Foods Private Limited Site, including the availability of any features of the Site, at any time. Mountain Trail Foods Private Limited may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. Mountain Trail Foods Private Limited may terminate the authorization, rights and license given above and, upon such termination, you shall immediately destroy all Materials.

This Agreement constitutes the entire agreement between Mountain Trail Foods Private Limited and you with respect to your use of the Site. Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of the Agreement or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect.

Winter Chai Festival – Chai of The Week – Terms & Conditions

1. Contest Duration:

The “Chai of the Week” contest will run for 9 weeks starting from 1st December, 2025 and ending on 1st February, 2026.

2. Eligibility:

  • Open to all customers aged 18 years and above residing in India.
  • Employees of Chai Point and their immediate family members are not eligible to participate.

3. How to Participate:

  • Purchase the Chai of the Week at any participating Chai Point store
  • Provide your phone number during purchase to validate your participation
  • With every Chai of the Week purchase, you’ll receive a collectible coaster, handed over to you physically or sent digitally.
  • Only one coaster will be provided per bill generated.
  • This is not applicable on cutting chai size
  • Collect all 9 coasters (one for each week) to be eligible for the grand prize draw.
  • Please use #WinterChaiFestival and tag @chai_point while uploading your pictures on Instagram.

4. Proof of Collection:

  • To qualify, participants must:

    a) Submit photos of all 9 coasters to Chai Point’s social media handles on LinkedIN or Instagram at the end of 9 weeks.

    b) Share their phone number during every purchase to verify participation.

  • Only original Chai Point coasters will be considered valid entries. Duplicates or photocopies will not be accepted.

5. Winner Selection:

  • 3 grand prize winners will be selected at random from eligible entries.
  • The winner will receive a Chai Collector’s Gift Hamper worth ₹10,000.
  • The decision of Chai Point will be final and binding.

6. Assured Prizes:

  • Customers are eligible to assured prizes only if they have purchased Chai of the week for 9 weeks continuously.

7. Prize Details:

  • The prize cannot be exchanged or redeemed for cash.
  • Chai Point reserves the right to substitute the prize with another of equivalent value if required.

8. Announcement:

  • The winner will be announced on Chai Point’s official social media handles and contacted directly via registered contact details.

9. General Conditions:

  • Chai Point reserves the right to modify, suspend, or cancel the contest at any time without prior notice.
  • By participating, you agree to allow Chai Point to use your name, photo, and entry for promotional purposes without additional compensation.
  • Chai Point will not be responsible for any loss, damage, or delay due to technical issues, courier delays, or other unforeseen circumstances.

10. Dispute Resolution:

  • All disputes are subject to the exclusive jurisdiction of courts in Bangalore, India.